Here you’ll find answers to the most common questions about our repair services. From booking a repair to tracking your device or understanding warranty coverage. Still need help? Our team is always here to assist you.
No. Walk-ins are welcome at our Norwich repair centre, although booking ahead can help us make sure the required parts are available.
Many common repairs can be completed the same day, with some repairs completed while you wait. Repair times vary depending on the device, fault and parts required.
Yes. Our repairs include a warranty covering the replacement part and workmanship. Warranty terms can vary depending on the repair and part fitted and do not cover accidental or physical damage.
Most common repairs, such as screen and battery replacements, do not require your device to be erased. However, we always recommend backing up important data before a repair where possible.
We repair a wide range of devices including iPhones, Samsung Galaxy phones, Google Pixel phones, iPads, tablets, MacBooks, laptops and games consoles.
