Get in Touch

Have a question or want to book a repair? We’re here to help.

Shop Address

Our Main Shop

Opening Hours

Monday-Saturday9:00 AM - 5:00 PM

Sunday11:00 AM - 3:00 PM

Drop-off locations

Thorpe

Smart-Tech Repairs, 3 Castle Meadow, Norwich, NR1 3PY

Van Service

20 Miles From NR1 3PY

Please get in touch if you want to use the drop off service. +44 1603926590

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Got Questions? We have Answers

Here you’ll find answers to the most common questions about our repair services. From booking a repair to tracking your device or understanding warranty coverage. Still need help? Our team is always here to assist you.

We usually reply within 2 hrs.

+44 1603926590 Contact Us

No. Walk-ins are welcome at our Norwich repair centre, although booking ahead can help us make sure the required parts are available.

Many common repairs can be completed the same day, with some repairs completed while you wait. Repair times vary depending on the device, fault and parts required.

Yes. Our repairs include a warranty covering the replacement part and workmanship. Warranty terms can vary depending on the repair and part fitted and do not cover accidental or physical damage.

Most common repairs, such as screen and battery replacements, do not require your device to be erased. However, we always recommend backing up important data before a repair where possible.

We repair a wide range of devices including iPhones, Samsung Galaxy phones, Google Pixel phones, iPads, tablets, MacBooks, laptops and games consoles.