Here you’ll find answers to the most common questions about our repair services. From booking a repair to tracking your device or understanding warranty coverage. Still need help? Our team is always here to assist you.
Yes. We use genuine Samsung Service Pack screens for our Samsung screen replacements, providing the correct display quality, fit and performance for your Galaxy device.
Most Samsung screen replacements are completed in approximately 45 minutes, subject to parts availability and the condition of the device.
Yes. Our genuine Samsung screen replacements come with a 12-month warranty. The warranty covers the replacement part and repair but does not cover accidental or physical damage.
No. A screen replacement does not normally require your Samsung phone to be erased, so your photos, apps and other data should remain on the device. We always recommend backing up important data before any repair where possible.
Yes. We offer genuine Samsung Galaxy S25 Ultra screen replacements using genuine Samsung display assemblies. Repairs are carried out at our Norwich repair centre and can usually be completed in approximately 45 minutes, subject to parts availability.
