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Got a question about your iPhone Repair?

Here you’ll find answers to the most common questions about our repair services. From booking a repair to tracking your device or understanding warranty coverage. Still need help? Our team is always here to assist you.

We usually reply within 2 hrs.

No. You can book your iPhone repair in advance or visit our Norwich repair centre. Booking ahead is recommended if you are travelling to us, as it allows us to confirm parts availability for your iPhone model.
No. A screen or battery replacement does not normally erase your data. We still recommend backing up your iPhone before any repair where possible.
Yes. All iPhone repairs include a warranty covering the replacement part and our workmanship. Accidental or physical damage isn't covered.
Most iPhone screen replacements are completed in around 30–60 minutes, depending on the model and parts availability.
Yes. We use genuine Apple parts where available, including genuine Apple screens and batteries. We also offer high-quality alternative parts on selected iPhone models, giving you a choice depending on your requirements and budget.
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